2n Helios IP Configuration Manual v2.8.1 Manual do Utilizador

www.2n.czVersionFirmware2N ®Helios IPIP IntercomConfiguration Manual2.82.8.1

102N TELEKOMUNIKACE a.s., www.2n.cz®Enable the switch in the parameter in the Switch Enabled Hardware Switches / / tab, set the to the intercom

1002N TELEKOMUNIKACE a.s., www.2n.cz®5.5.3 LicenceSome functions are available with a valid licence key only. Refer to the2N Helios IP®subsection

1012N TELEKOMUNIKACE a.s., www.2n.cz®Security licence are available.Enhanced audio – check whether the functions activated by the Enhanced Audiolicen

1022N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. 5.5.4 CertificatesSome network services use the Transaction Layer Security (TLS)2N H

1032N TELEKOMUNIKACE a.s., www.2n.cz®Press to load a certificate saved on your PC. Select the certificate (or private key)file in the dialogue wind

1042N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. a. b. c. d. e. f. g. 5.5.5 Auto ProvisioningThe intercoms help you update firmware and conf

1052N TELEKOMUNIKACE a.s., www.2n.cz®2N Helios IP Vario® with MAC address 00-87-12-AA-00-11 downloads the followingfiles from the TFTP server:hipv-f

1062N TELEKOMUNIKACE a.s., www.2n.cz®At boot time – enable check and, if possible, update execution upon everyintercom start.Update perio

1072N TELEKOMUNIKACE a.s., www.2n.cz®5.5.6 SyslogThe intercoms allow you to send system messages to the Syslog server2N Helios IP®including relev

1082N TELEKOMUNIKACE a.s., www.2n.cz®5.5.7 MaintenanceUse this menu to maintain your intercom configuration and firmware. You can back upand reset al

1092N TELEKOMUNIKACE a.s., www.2n.cz®the intercom has obtained the IP address upon restart, the login window will getdisplayed automatically.

112N TELEKOMUNIKACE a.s., www.2n.cz®3. Model Differences andFunction LicensingThis manual is valid for all members of the family and so some feature

1102N TELEKOMUNIKACE a.s., www.2n.cz®6. Supplementary InformationZde je přehled toho, co v kapitole naleznete:6.1 Troubleshooting6.2 Directives, Laws

1112N TELEKOMUNIKACE a.s., www.2n.cz®6.1 Troubleshooting For the most frequently asked questions refer to .faq.2n.cz

1122N TELEKOMUNIKACE a.s., www.2n.cz®6.2 Directives, Laws and RegulationsEurope2N Helios IP® conforms to the following directives and regulations:Di

1132N TELEKOMUNIKACE a.s., www.2n.cz®FCCNOTE: This equipment has been tested and found to comply with the limits for a ClassB digital device, purs

1142N TELEKOMUNIKACE a.s., www.2n.cz®6.3 General Instructions and CautionsPlease read this User Manual carefully before using the product. Follow all

1152N TELEKOMUNIKACE a.s., www.2n.cz®Electric Waste and Used Battery Pack HandlingDo not place used electric devices and battery packs into municipal

1162N TELEKOMUNIKACE a.s., www.2n.cz®2N TELEKOMUNIKACE a.s.Modřanská 621, 143 01 Prague 4, Czech RepublicPhone: +420 261 301 500, Fax: +420 261 301 5

122N TELEKOMUNIKACE a.s., www.2n.cz® Property/Model 2N Helios IP® Verso Vario Force Safety UniAudioKitVideoKitBasic unit button count 11, 3or 61, 2or

132N TELEKOMUNIKACE a.s., www.2n.cz®Property/LicenceEnhancedAudioEnhancedVideoEnhancedIntegrationEnhancedSecurityGold(Profi)User sounds • •Auto

142N TELEKOMUNIKACE a.s., www.2n.cz®4. Signalling of OperationalStatuses2N Helios IP® generates sounds to signal switching and changes of

152N TELEKOMUNIKACE a.s., www.2n.cz®Call prolongation confirmation signallingCalls are time-limited in for security reasons2N Helios IP®(protectio

162N TELEKOMUNIKACE a.s., www.2n.cz®5. Intercom Configuration

172N TELEKOMUNIKACE a.s., www.2n.cz®Start ScreenThe start screen is an introductory overview screen displayed upon login to the intercom

182N TELEKOMUNIKACE a.s., www.2n.cz®ServicesPhone – telephone and SIP connection settings Streaming – audio/video streaming settings (ONVIF, RTSP, Mu

192N TELEKOMUNIKACE a.s., www.2n.cz®5.1 Status The menu provides clear status and other essential information on theStatusintercom. The m

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunicationsequipment.The product family developed by 2N TELEKOMUNIKACE a.s.

202N TELEKOMUNIKACE a.s., www.2n.cz®LicenceThe tab displays the list of licensed functions of the intercom including their Licencecurrent availabil

212N TELEKOMUNIKACE a.s., www.2n.cz®5.2 DirectoryHere is what you can find in this subsection:5.2.1 Phone Book5.2.2 Time Profiles5.2.3 Access Cards

222N TELEKOMUNIKACE a.s., www.2n.cz®5.2.1 Phone BookThe Phone Book is one of the crucial parts of the intercom configuration. It containsuser in

232N TELEKOMUNIKACE a.s., www.2n.cz®higher positions (from position 100 up, e.g.) with data on the users to be included inthe public user list. Then

242N TELEKOMUNIKACE a.s., www.2n.cz®You can assign up to three user phone numbers to each Phone Book position. In casethe user is inaccessible on one

252N TELEKOMUNIKACE a.s., www.2n.cz®address as follows: ip_address[: ][: ]. The and port1 port2 port1 port2 parameters are optional and a

262N TELEKOMUNIKACE a.s., www.2n.cz®Each user can be assigned a private switch activation code. The user switch codes canbe arbitrarily combined with

272N TELEKOMUNIKACE a.s., www.2n.cz®5.2.2 Time ProfilesSuch intercom functions as outgoing calls and RFID card/numeric code access, forexa

282N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersProfile name – enter a profile name. This parameter is optional and helps youfind items in the

292N TELEKOMUNIKACE a.s., www.2n.cz®Profile activation code – set the profile activation code: 16 charactersincluding digits 0–9 only. If

Content 1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. Express Wizard for Basic Settings . . . . . .

302N TELEKOMUNIKACE a.s., www.2n.cz®5.2.3 Access CardsEach intercom user can be assigned one or more access RFID cards. Typically, the cardID is in

312N TELEKOMUNIKACE a.s., www.2n.cz®the . Double-click to select the card ID and push CTRL+C. Now that you haveRecordsthe card ID in your box, you c

322N TELEKOMUNIKACE a.s., www.2n.cz®and helps you find the card list items more easily without affecting the intercomfunction.RecordsThe tab displ

332N TELEKOMUNIKACE a.s., www.2n.cz®5.3 HardwareHere is what you can find in this section:5.3.1 Switches5.3.2 Speaker5.3.3 Microphone5.3.4 Camera5.3.

342N TELEKOMUNIKACE a.s., www.2n.cz®5.3.1 SwitchesSwitches provide a very flexible and efficient control of such intercom peripherals asele

352N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersSwitch enabled – enable/disable the switch globally. When disabled, the switchcannot be activat

362N TELEKOMUNIKACE a.s., www.2n.cz®The table above includes a list of universal codes that help you activate switches fromthe phone or intercom keyp

372N TELEKOMUNIKACE a.s., www.2n.cz®Activation by quick dial button – assign a quick dial button to the switch. Theswitch is activated whenever the b

382N TELEKOMUNIKACE a.s., www.2n.cz®E.g.: http://192.168.1.50/relay1=offEnable switch control by HTTP – enable the HTTP switch control option. Refert

392N TELEKOMUNIKACE a.s., www.2n.cz®5.3.2 SpeakerAll the models are equipped with a speaker or power amplifier output2N Helios IP®to which an e

42N TELEKOMUNIKACE a.s., www.2n.cz®1. Product OverviewThe door intercoms can smartly replace traditional doorbell2N Helios IP®push-button

402N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersMaster volume – set the master volume for the entire system. This settingaffects th

412N TELEKOMUNIKACE a.s., www.2n.cz®Audio AGC enabled – enable the automatic gain control of the line signal.Audio volume – set the phone call

422N TELEKOMUNIKACE a.s., www.2n.cz®5.3.3 MicrophoneSet the microphone and line audio input volume parameters in this intercomconfiguratio

432N TELEKOMUNIKACE a.s., www.2n.cz®Default audio input – set the default audio input (microphone, line input oraudio module input) for p

442N TELEKOMUNIKACE a.s., www.2n.cz®5.3.4 CameraThis menu is only available in the models that are equipped with an2N Helios IP ®internal camera

452N TELEKOMUNIKACE a.s., www.2n.cz®of the IP phone keys in the PTZ mode are as follows:IP phone key PTZ mode function* Enable/disable PTZ1 Zoom in3

462N TELEKOMUNIKACE a.s., www.2n.cz®extenders are connected and PoE supply is used).Video input – choose one of the analogue camera inputs. You can c

472N TELEKOMUNIKACE a.s., www.2n.cz®5.3.5 KeyboardThis configuration section helps you set the numeric keypad and quick dial buttonfuncti

482N TELEKOMUNIKACE a.s., www.2n.cz®None – button pressing does not affect the call setup or active call.Hang up – button pressing terminates the cal

492N TELEKOMUNIKACE a.s., www.2n.cz®Backlight level – set the keypad and button backlight level.Keyboard MappingThe and models are equipped2N

52N TELEKOMUNIKACE a.s., www.2n.cz®Safety abide by this information to prevent persons from injury.AlwaysWarning abide by this information to preven

502N TELEKOMUNIKACE a.s., www.2n.cz®5.3.6 DisplaySome models are equipped with a colour display. Configure the2N Helios IP Vario®display exclusive

512N TELEKOMUNIKACE a.s., www.2n.cz®incidence).

522N TELEKOMUNIKACE a.s., www.2n.cz®5.3.7 Card ReaderThis menu is available in the and models2N Helios IP Vario®2N Helios IP Force ®only. Config

532N TELEKOMUNIKACE a.s., www.2n.cz®Card reader enabled – enable the card reader function. If disabled, the cardreader ignores all applied

542N TELEKOMUNIKACE a.s., www.2n.cz®5.3.8 ExtendersThe intercoms can be enhanced with extending modules2N Helios IP Verso®connected to t

552N TELEKOMUNIKACE a.s., www.2n.cz®Brightness during day - set the LED brightness percentage value for the daymode.Brightness during night - set

562N TELEKOMUNIKACE a.s., www.2n.cz®Basic Unit Module Configuration Output 1 maximum power - set the maximum load to be connected to the

572N TELEKOMUNIKACE a.s., www.2n.cz®Keypad Module ConfigurationNo parameters are available to the public at present.Infopanel Module ConfigurationNo

582N TELEKOMUNIKACE a.s., www.2n.cz®Card Reader Module Configuration Associated switch – set the number of the switch to be activated by tapping ofa

592N TELEKOMUNIKACE a.s., www.2n.cz®Wiegand Module ConfigurationThe Wiegand module is equipped with the input and output , whichWiegand interfacesar

62N TELEKOMUNIKACE a.s., www.2n.cz®2. Express Wizard for BasicSettingsLAN Connection SettingYou have to know the intercom configuration interface add

602N TELEKOMUNIKACE a.s., www.2n.cz®5.4 ServicesHere is what you can find in this section:5.4.1 Phone5.4.2 Streaming5.4.3 ONVIF5.4.4 E-Mail5.4.5 Auto

612N TELEKOMUNIKACE a.s., www.2n.cz®5.4.1 PhoneThe Phone service is one of the basic functions of the intercom: helps you establishconn

622N TELEKOMUNIKACE a.s., www.2n.cz®Explanation of IP Telephony TermsSIP – is a phone call signalling transmission(Session Initiation Prot

632N TELEKOMUNIKACE a.s., www.2n.cz®SIP 1 and SIP 2The 2N® Helios IP intercoms allow two independent SIP accounts (SIP 1 and SIP 2 tabs)to be configu

642N TELEKOMUNIKACE a.s., www.2n.cz®Proxy address – set the SIP Proxy IP address or domain name.Proxy port – set the SIP Proxy port (typically 5060).

652N TELEKOMUNIKACE a.s., www.2n.cz®Trusted certificate – specify one of the three sets of certificates issued bycertification authoritie

662N TELEKOMUNIKACE a.s., www.2n.cz®Ring time limit – set the outgoing call setup and ringing time limit after whichthe calls shall be automatica

672N TELEKOMUNIKACE a.s., www.2n.cz®Sending mode – define whether it will be possible to send DTMF during a call bypressing 0 through 9, * and # on t

682N TELEKOMUNIKACE a.s., www.2n.cz®Video Codec 1–4 – set the order of video codecs for call setup: H.264, H.263+ orH.263. The order de

692N TELEKOMUNIKACE a.s., www.2n.cz®value is sent in the TOS (Type of Service) field in the IP packet header.Maximum packet size – set the size limit

72N TELEKOMUNIKACE a.s., www.2n.cz®Firmware UpdateWe also recommend you to update your intercom firmware upon the first login to theintercom. Refer

702N TELEKOMUNIKACE a.s., www.2n.cz®5.4.2 StreamingThe intercoms provide several audio/video streaming methods; refer to 2N Helios IP®the table bel

712N TELEKOMUNIKACE a.s., www.2n.cz®Explanation of TermsRTP (Real-Time Transport Protocol) – is a protocol defining the standard packetformat for a

722N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. Set the video stream (video codec type, image resolution, frame rate and bit rate)parame

732N TELEKOMUNIKACE a.s., www.2n.cz®Video resolution – set the default image resolution for RTSP streaming.Video framerate – set the default video fr

742N TELEKOMUNIKACE a.s., www.2n.cz®or (for MJPEG, HTTP Server Push): http://intercom_ip_address/enu/camera x .jpg?fps=W H Nwhere and specify i

752N TELEKOMUNIKACE a.s., www.2n.cz®Multicast receiver enabled – enable receiving of RTP packets on the selectedmulticast address and port. The audio

762N TELEKOMUNIKACE a.s., www.2n.cz®The intercom supports registration with up to 4 Informacast servers at the same timeand setup of up to 6 parallel

772N TELEKOMUNIKACE a.s., www.2n.cz®5.4.3 ONVIFList of ParametersThe intercoms are ONVIF compatible and fully implement the ONVIF2N Helios I

782N TELEKOMUNIKACE a.s., www.2n.cz®NotePreset authorisation for ONVIFUsername: adminPassword: 2n

792N TELEKOMUNIKACE a.s., www.2n.cz®5.4.4 E-MailTo inform the intercom users on all missed and/or successfully completed calls,configure

82N TELEKOMUNIKACE a.s., www.2n.cz® – set the SIP Proxy IP address or domain name.Proxy address – set the SIP Registrar IP address or domain name. T

802N TELEKOMUNIKACE a.s., www.2n.cz®Server address – set the SMTP server address to which E-mails shall be sent.Server port – specify the SMTP server

812N TELEKOMUNIKACE a.s., www.2n.cz®E-MailSend E-Mail at – set E-mail sending upon outgoing phone calls. The E-Mail issent when the connectio

822N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. Sender – enter the sender's E-mail.Default recipient – typically, the intercom sends E-mail

832N TELEKOMUNIKACE a.s., www.2n.cz®Snapshot resolution – set the snapshot resolution for the images to be sent.

842N TELEKOMUNIKACE a.s., www.2n.cz®5.4.5 AutomationThe intercom provides highly flexible setting options to satisfy variable2N Helios IP®user nee

852N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. e. f. 5.4.6 User Sounds The intercoms provide standard signalling of operational status

862N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersRinging before answering call – set the sound to be played before answering an incoming call (i

872N TELEKOMUNIKACE a.s., www.2n.cz®

882N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. 5.4.7 Web ServerYou can configure your intercom using a standard browser which2N Hel

892N TELEKOMUNIKACE a.s., www.2n.cz®Password – set the intercom access password. Press to change thepassword. The 8-character password

92N TELEKOMUNIKACE a.s., www.2n.cz®You can also use the intercom with one or more IP phones without a2N Helios IP®SIP server. Use the for outgoi

902N TELEKOMUNIKACE a.s., www.2n.cz®<?xml version="1.0" encoding="UTF-8"?><strings language="English" language

912N TELEKOMUNIKACE a.s., www.2n.cz®5.4.8 Audio TestThe intercoms allow you to perform periodical tests of the integrated2N Helios IP®speaker and

922N TELEKOMUNIKACE a.s., www.2n.cz®Test period – set the test period: daily or weekly.Test start time – set the test starting time in the

932N TELEKOMUNIKACE a.s., www.2n.cz®5.5 SystemHere is what you can find in this section:5.5.1 Network5.5.2 Date and Time5.5.3 Licence5.5.4 Certificat

942N TELEKOMUNIKACE a.s., www.2n.cz®5.5.1 NetworkAs the intercom is connected to the LAN, make sure that its IP address2N Helios IP®has been set c

952N TELEKOMUNIKACE a.s., www.2n.cz®Static IP address – static IP address of the intercom, which is used togetherwith the below mentioned para

962N TELEKOMUNIKACE a.s., www.2n.cz®MD5 authentication enabled – enable authentication of network devices viathe 802.1x EAP-MD5 protocol. Do

972N TELEKOMUNIKACE a.s., www.2n.cz®

982N TELEKOMUNIKACE a.s., www.2n.cz®5.5.2 Date and TimeIf you control validity of phone numbers, lock activation codes and similar by ti

992N TELEKOMUNIKACE a.s., www.2n.cz®Synchronise – push the button to synchronise the intercom time value with your PCtime value. Time zone – set the